Patient information
New Patients
New patients are always welcome at Oakwell Dental Studio. This page sets out exactly how a first visit runs, so there are no surprises on the day.
Your first visit
Five simple steps
- 1
Request an Appointment
Use the appointment form, send a WhatsApp or call the practice during consulting hours.
- 2
Receive Confirmation
Our front desk contacts you to confirm the time and tells you how long to allow.
- 3
Visit the Practice
Arrive a few minutes early with your ID, medical aid details and any previous records.
- 4
Meet Your Dentist
We start with a conversation about your dental history and anything you have noticed.
- 5
Discuss Your Treatment Plan
Findings are explained and, where treatment is recommended, you receive a written plan with costs.
What to Bring
- Your ID document
- Medical aid card or membership details, if you have cover
- A list of any medication you currently take
- Details of relevant medical conditions
- Previous dental records or radiographs, if you have them
- For children: a parent or guardian
Costs, medical aid and payment
Any recommended treatment is quoted in writing before it begins. Our front desk can explain how a plan is likely to interact with your medical aid cover, and can stage treatment over time where that is clinically appropriate.
Please give as much notice as possible if you need to move an appointment, so the time can be offered to another patient.
Nervous about dental visits?
Tell us when you book. We allow extra time, explain each step before it happens, and agree a signal so you can pause at any point. Many of our patients had not seen a dentist for years before their first visit here.
Request an appointmentQuestions
Patient FAQs
Still unsure about something? Call 012 000 0000 or send us a WhatsApp.
Urgent dental care
Need Urgent Dental Care?
If you're experiencing a dental emergency, contact our practice as soon as possible so our team can advise you on the next appropriate step.
Outside of consulting hours, please leave a message or send a WhatsApp and our team will respond as early as possible.